Table of Contents
Feature Name #
Messages
What this feature does / allows user to do #
Allows employees to receive messages and notifications from their company. Messages are delivered
via push notification and report when they are viewed back to administrators.
Where this is located #
Home screen → Messages button → View message
How it works #
- User taps Messages
- Selects a message
- Views the message content
Why it matters #
This feature ensures important communications are delivered and reviewed, helping employers confirm
messages are seen while enabling real-time communication with employees.
Use Cases #
- Sending safety reminders
- Delivering quick alerts to employees
- Messaging specific groups or individuals
The value to underwriting #
Enables employers to quickly communicate safety information and mitigate risk in rapidly changing
environments.
Best Practices #
- Encourage daily use with automated reminders
- Send messages consistently to reinforce communication
- Ensure employees have notifications enabled
