How do I track the status and response to my Log-It submissions?

Monitor your submissions through: Log-It History: • Shows all your submissions • Displays current status • Lists response actions Notification System: • Receives updates on review status • Gets alerts on administrator responses • Shows when actions are taken Follow-up Actions: • View administrator comments • See assigned resolution tasks • Track completion status Tip: Enable notifications in your app settings to stay updated on submission status changes.

How do I effectively mark specific areas of concern in my photos?

Use these tools to highlight issues clearly: Comments: • Tap COMMENT button • Drag marker to exact location • Add descriptive text • Multiple comments can be added to one photo Drawing Tools: • Tap DRAW button • Use circles to highlight specific areas • Draw arrows to indicate direction or movement • Use different colors for emphasis Best Practice: Combine both tools - draw to highlight and add comments to explain.

How do I know which severity level to choose for my safety observation?

Choose the appropriate level based on urgency and risk: Store-it is for documentation purposes when: • Recording general conditions • Tracking routine observations • No immediate action required Review-it should be selected when: • Issue needs attention but isn't urgent • Team awareness is required • Internal notification should be sent Escalate-it is for: • Immediate safety concerns • Potential hazards requiring quick action • Situations needing urgent supervisor attention

Log-It 🤳🏾

1 min read

The Log-It feature in the RANES Employee App allows you to quickly document and report safety observations, concerns, or issues using your mobile device’s camera. This guide explains how to effectively use Log-It to capture, annotate, and submit observations.

Using Log-It #

1. Capturing Photos #

Tap the LOG-IT button to activate
Choose to:
- Take a new photo using device camera
- Select existing photo from gallery/library
Enter a descriptive title for the observation

2. Adding Comments #

Tap the COMMENT button
Touch screen to place comment marker
Enter observation text
Select severity level:
- Store-it: Documentation only, no notifications
- Review-it: Internal team notifications
- Escalate-it: Urgent attention required
Tap SUBMIT to save comment

3. Drawing Tools #

Tap the DRAW button
Use finger to draw on image
Highlight specific areas of concern
Circle important details
Add arrows for direction

Note: Comments and drawings are synchronized between the Employee App and Admin Portal, enabling real-time communication of safety concerns.

Log-It History #

Access previous submissions
View submission status
Track response progress
Search historical entries
Review admin feedback

When to Use Log-It #

Scenario	Recommended Action
Safety Hazards	Escalate-it with clear photos and descriptions
Equipment Issues	Review-it with detailed documentation
Process Improvements	Store-it for future reference
Compliance Concerns	Escalate-it with supporting evidence

Best Practices #

Take clear, well-lit photos
Include sufficient context in images
Write specific, actionable comments
Place markers accurately
Choose appropriate severity levels
Follow up on escalated items

Mobile Tips #

Keep camera lens clean
Hold device steady when photographing
Use landscape mode for wider views
Ensure good lighting conditions
Check internet connectivity before submitting

Troubleshooting #

Enable camera permissions if prompted
Check storage space for photo capture
Verify internet connection for uploads
Contact support if technical issues persist

Frequently Asked Questions #

Log It (Observations & Incidents) #

How do I track the status and response to my Log-It submissions?

Monitor your submissions through:

Log-It History:
• Shows all your submissions
• Displays current status
• Lists response actions

Notification System:
• Receives updates on review status
• Gets alerts on administrator responses
• Shows when actions are taken

Follow-up Actions:
• View administrator comments
• See assigned resolution tasks
• Track completion status

Tip: Enable notifications in your app settings to stay updated on submission status changes.
How do I effectively mark specific areas of concern in my photos?

Use these tools to highlight issues clearly:

Comments:
• Tap COMMENT button
• Drag marker to exact location
• Add descriptive text
• Multiple comments can be added to one photo

Drawing Tools:
• Tap DRAW button
• Use circles to highlight specific areas
• Draw arrows to indicate direction or movement
• Use different colors for emphasis

Best Practice: Combine both tools – draw to highlight and add comments to explain.
How do I know which severity level to choose for my safety observation?

Choose the appropriate level based on urgency and risk:

Store-it is for documentation purposes when:
• Recording general conditions
• Tracking routine observations
• No immediate action required

Review-it should be selected when:
• Issue needs attention but isn’t urgent
• Team awareness is required
• Internal notification should be sent

Escalate-it is for:
• Immediate safety concerns
• Potential hazards requiring quick action
• Situations needing urgent supervisor attention

Updated on June 6, 2025