What is Log-It? #

Log-It is a reporting system that enables seamless communication between field users and global admins. It empowers users to:

• Capture and annotate photos or documents on-site.
• Choose actions like storing logs, sending logs for review, or escalating critical logs.
• Notify admins via email or in-app push notifications based on the chosen log action.
• Allow admins to comment, annotate, and respond to logs on the Admin Portal.

Employee App Walkthrough #

Users can interact with the Log-It feature through the Employee App. Below are key functionalities:

Log-It History #

The Log-It History page shows all logs stored by the user for reference and easy access.

Capturing Photos/Documents #

Users can take a photo or upload an existing document to begin the Log-It process.

• Annotation tools allow users to draw or add text to the uploaded files.
• Both personal and work-related documentation can be stored securely.

Actions on Logs #

After annotating, users can:

• Store-It: Save the log for personal reference.
• Review-It: Submit the log for admin review, sending an email notification to designated admins.
• Escalate-It: Mark the log as urgent, sending a push notification and email to admins.

Admin Portal Walkthrough #

Admins can manage submitted logs through the Admin Portal. Here’s an overview:

Reviewing Logs #

Admins can view logs submitted by users and add responses or annotations for feedback.

• Admins can use drawing tools to highlight areas of concern.
• Logs can be marked as completed once reviewed.

Managing Notifications #

Admins can set up notification preferences for Review-It and Escalate-It actions to ensure timely handling of logs.

• Admins can configure email and push notifications for specific recipients.
• Notifications can be adjusted at any time from the Log-It > Manage section.

Best Practices #

• Annotation Tips:
  • Use clear markings (e.g., circles, arrows) to highlight safety concerns.
  • Provide precise text comments for context.
• Notification Settings:
  • Ensure admins are correctly assigned to receive notifications.
  • Use push notifications for Escalate-It logs to reduce delays.