Effective date: August 4, 2026

Ranes, Inc. (“Ranes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the Ranes website, administrative portal, mobile applications, and related services.

1. Scope

This policy applies to Ranes services used by individuals and by organizations that manage work through the Ranes platform. When your account is provided through an employer, customer, or other organization, that organization may control your access, assignments, work records, and other organization-managed information.

2. Information We Collect

Depending on the services and features you use, we may collect:

• Account and profile information: Name, email address, phone number, profile image, organization or team, account identifiers, and authentication information.
• Organization and work relationships: Company membership, groups, jobs or worksites, roles, permissions, and assignments.
• Work content: Forms, form responses, planner activity, task records, Log-Its, comments, signatures, photographs, files, documents, messages, and other information you submit.
• Work activity: Assignment status, task completion, Tap In activity, time records, training records, and evidence associated with work.
• Location information: Location may be collected when you use a feature that requires it, such as certain Tap In or worksite workflows, and after you grant the required device permission.
• Device and notification information: Device identifiers, operating system, application version, push-notification tokens, and notification preferences.
• Diagnostic and security information: IP address, request logs, error information, security events, and diagnostic information used to maintain and protect the service.
• Billing information: Information needed to administer company subscriptions and billing. Payment card information may be processed by a payment provider rather than stored directly by Ranes.

3. How We Use Information

We use information to:

• Create, administer, and secure accounts.
• Provide forms, planners, Log-Its, documents, messages, training, timekeeping, and related workflows.
• Connect records with authorized organizations, groups, jobs, worksites, and users.
• Deliver operational messages, email, SMS, and push notifications.
• Provide customer support and investigate reported problems.
• Maintain, troubleshoot, and improve the reliability and usability of Ranes.
• Prevent fraud, abuse, unauthorized access, and other security threats.
• Comply with contractual, accreditation, regulatory, and legal obligations.

Ranes does not sell personal information, display third-party advertising, or use personal information to track users across unrelated applications or companies for advertising purposes.

4. How Information Is Shared

We may disclose information in the following circumstances:

• Your organization: Information may be available to administrators, supervisors, coworkers, or other authorized users according to company settings, assignments, and permissions.
• Service providers: We use providers that support hosting, storage, communications, notifications, security, billing, customer support, and other platform operations. These providers may process information only as needed to provide their services to Ranes.
• At your direction: Information may be shared when you use a sharing feature or otherwise direct us to disclose it.
• Legal and protective purposes: We may disclose information when reasonably necessary to comply with law, respond to lawful requests, enforce agreements, or protect users, Ranes, and others.
• Business transactions: Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of business assets, subject to appropriate protections.

We do not rent or sell user information to data brokers or advertisers.

5. Cookies and Similar Technologies

Our website and portal may use essential and functional cookies or similar technologies to maintain sessions, remember preferences, secure accounts, and operate the service. Browser settings may allow you to limit cookies, although doing so may affect certain functionality.

Ranes mobile applications do not include third-party advertising trackers.

6. Data Retention

We retain information only for as long as reasonably necessary to provide the service, administer customer relationships, maintain security, resolve disputes, and meet contractual, accreditation, audit, or legal requirements.

When an account is deleted, personal account information is deleted or anonymized through our account-deletion process. Some organization-controlled operational records may be retained when necessary to preserve required audit trails, legal records, contractual commitments, accreditation evidence, or fraud-prevention information. Where appropriate, retained records will be de-identified or separated from the deleted account.

Information stored in backups may remain temporarily until it is removed through normal backup-retention schedules.

7. Account Deletion

You may request account deletion from the Ranes application by opening Settings, selecting Account, and choosing Delete my account.

After a deletion request:

• Your active sessions are revoked.
• A seven-day recovery period begins.
• You may cancel the request during that recovery period.
• After the recovery period, your account and personal profile information are deleted or anonymized, subject to the limited retention obligations described above.

You can also review account-deletion instructions at www.ranes.app/account-deletion.

8. Your Privacy Choices

Depending on your location and relationship with Ranes, you may have the right to:

• Access or correct your personal information.
• Request deletion of your account and personal information.
• Control device permissions, including location, camera, photographs, and notifications.
• Opt out of non-essential communications.
• Object to or restrict certain processing where applicable.
• Withdraw consent when processing is based on consent.

Some account information can be updated directly through the Ranes application. You may also contact us using the information below. If your account is managed by an organization, you may need to contact that organization regarding its work records or instructions.

9. Data Security

We use administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, and loss. No system can guarantee absolute security, but we regularly review and improve the protections applied to Ranes services.

10. International Processing

Information may be processed in the United States or other locations where Ranes and its service providers operate. When required, we use appropriate safeguards for transferring and processing information across jurisdictions.

11. Children’s Privacy

Ranes is intended for organizational and professional use and is not directed to children under 18. We do not knowingly collect personal information directly from children under 18. If we learn that such information was collected without appropriate authorization, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy as our services, practices, or legal obligations change. The effective date at the top of the policy will identify the latest revision. We will provide additional notice when required or when a change materially affects how personal information is handled.

13. Contact Us

If you have questions, privacy requests, or concerns about this policy, contact:

Ranes, Inc.
Email: support@ranes.com